Warehouse Supervisor

H Systems (Pty) Ltd (previously Hinges and Hardware (Pty) Ltd) was established in 1995 in the city of Pietermaritzburg. Over the past 20+ years, the company has been built into a leading service provider in aluminium profiles, aluminium systems and aluminium accessories to the window, facade and door manufacturing industry of South Africa. In 2016 H Systems was acquired by Corialis. Corialis (Core Innovative Aluminium Integrated Solutions) is a leading player in the design and manufacturing of high quality, technologically-advanced aluminium profile systems including windows, doors, sliding elements, roof systems & conservatories, curtain walls and balustrades.JOB PURPOSE The purpose of the role is to oversee and supervise all aspects of warehouse operations, to optimize the warehouse's efficiency and effectiveness, ensuring the accurate and timely dispatch of orders whilst upholding stock control measures and safety protocols.

KEY PERFORMANCE AREAS

Warehouse Control Stock Control Distribution Control Receiving Control Administration SHEQ Integrated Management System control

MAIN RESPONSIBILITIES

WAREHOUSE CONTROL

Strategically control the warehouse in conjunction with the company's policies and strategic objectives. Control receiving, picking, packing and distribution processes effectively. Control day-to-day operations of the warehouse to achieve Departmental objectives and targets. Cost management of all warehouse activities. Identify opportunities to reduce warehouse costs and implement processes to achieve these savings, in conjunction with the Branch Manager. Employee relations management of warehouse employees. Maintain effective working relationship with sales teams in terms of job scheduling and resource management to ensure satisfactory service to clients. Responsible to inspect stacking and storage practices in the warehouse in line with the General Safety Regulations (Annexure A) Assist in another position if there is an operational constraint. Assist with driving responsibilities, including driving a company vehicle, if hold a valid driver's license. Manage temporary labourers' costs and staffing, within company guidelines. Ensure adequate staffing requirements in the warehouse.

STOCK CONTROL

Ensure stock control and reconcile with data storage system. Oversee, complete, and ensure stock takes are conducted and system deviations are inspected, as required. Ensure that all stock is correctly and neatly located, binned, and maintaining a tidy display of the products. Ensure all stock discrepancies are investigated accordingly. Control and minimize scrap and ensure authorisation before any items are scrapped. Setup warehouse layout and ensure efficient space utilization. Ensure all stock items are allocated to bins. Ensure all bins are labelled correctly. Ensure all stock is packaged according to company procedures to prevent damage. Conduct stock counts, as required.

DISTRIBUTION CONTROL

Control logistics function, ensuring all orders are dispatched timeously, including: Manage freight forwarders and ensure timeous collection from couriers. Ensure routes are planned and optimized to minimize delivery times and costs. Control dispatch quality, delivery times, transport costs and efficiency. Ensure dispatch accuracy as per Invoice, on time and in full, as per Dispatch Procedures. Ensure IBTR's (Inter-Branch Transfers) are completed as per company procedures. Check and verify shipping records, manage queries on shipping shortages or overages timeously. Ensure uptime of fleet to deliver on customer service requirements, including: Preventative/ad hoc maintenance and readiness for unplanned downtime. Ensure all vehicles are serviced as per service schedules. Ensure all vehicle inspections are completed weekly as per company procedures. Ensure all drivers comply with the Road Traffic Act and/ Or AARTO that the delivery fleet is compliant with any associated regulations and/or other legal requirements.

RECEIVING CONTROL

Ensure that all deliveries are received, checked for accuracy, and processed in a timely manner. Ensure stock received via containers are correct and meets company quality standards. Ensure documented quality checks is completed on each shipment and review accordingly. Ensure all stock are packed into correct bins as per company procedures. All stock in bins to be neatly wrapped to prevent damages. Assist with the loading and unloading of products from vehicles and containers.

ADMINISTRATION

Produce reports and statistics monthly. Order PPE for employees, according to company processes, in conjunction with the Branch Manager. Any other warehouse administrative tasks as required by the Branch Manager.

SHEQ INTEGRATED MANAGEMENT SYSTEM CONTROL

Ensure adherence to the OHS Act. Ensure the warehouse maintains and complies with standards of health and safety, and hygiene always. Always maintain high standards of housekeeping. Ensure PPE is always worn in the warehouse. Participate in any Integrated Management System activities as required. Identify and report opportunities for improvement, Non-Conformances, and Incidents in area of responsibility. Ensure adherence to all company policies and procedures. Always maintain a high level of customer service levels standards.

REQUIREMENTS

KEY JOB REQUIREMENTS

QUALIFICATIONS

Grade 12 with at least 1 or 2 additional short course certifications. Valid Motor Vehicle Driver's License.

EXPERIENCE

Relevant years' experience in a similar position. Relevant years' experience in an operations / warehousing environment.

KNOWLEDGE REQUIREMENTS

A comprehensive understanding of warehouse operations, including receiving, order picking, and dispatch management. A good understanding of inventory management techniques, including inventory control, cycle counting, and stock rotation. Strong leadership skills to effectively manage a team of warehouse staff, assign tasks, set priorities, and ensure productivity. Knowledgeable about health and safety regulations and procedures to ensure a safe working environment for all employees. Awareness and understanding of the ISO Standard requirements relevant to the position.

SKILL REQUIREMENTS

Computer literacy with Proficiency in MS Excel at an intermediate level. Proficient in SAGE Evolution, or similar, at an intermediate level. Strong analytical skills to be able to identify and solve problems quickly and efficiently to ensure smooth warehouse operations. The capability to prioritize tasks, work under deadlines, and meet productivity targets while maintaining accuracy. Excellent verbal and written communication skills to effectively communicate with staff, suppliers, customers, and other stakeholders.