Site Reliability Engineering Manager

Site Reliability Engineering Manager - WCFull job descriptionKey Responsibilities:* Build, lead and manage the SRE and IT Telescope Operations Team.* Operations and Service management - Work with SKAO, SKA-Low and stakeholders within SKA-Mid to develop and detail Computing and Software operations and service framework, processes and tools required to operate the telescope as intended.* Service delivery and support - Continuously assess and recommend improvements to our platform and processes to enhance the effectiveness of our services.* Infrastructure, network and platform management.* Support telescope construction and deployment.Key Requirements:Qualification:* BTech/ Degree/ Masters/ PHD in Computer Science, Information Technology, Information Systems, Computer Engineering or related fieldsExperience:* BTech in Computer Science, Information Technology, Information Systems, Computer Engineering or related fields coupled with 13 years relevant working experience; or Degree in Computer Science, Information Technology, Information Systems, ComputerEngineering or related fields coupled with 9 years·relevant working experience; or Master's Degree in Computer Science, InformationTechnology, Information Systems, Computer Engineering or related fields coupled with 7 years relevant working experience; or PHDin Computer Science, Information Technology, Information Systems, Computer Engineering or related fields coupled with 5 years·relevant working experience.* Computer and network infrastructure implementation* IT service, operations and management, including significant responsibility over Service Level Agreements* IT Infrastructure or software Team leadership* IT Architecture and Governance* Project management* IT systems engineering, application support, and user management* IT governance and security* Data governance and security* IT availability, resilience and redundancy* Systems analysis, design and engineering* Experience in supporting distributed software systems in a production environment such as Cloud and/or Data Centres* Procurement and IT asset managementKnowledge:* Track record of building and managing high-performance teams in a Software, IT or Technology related industry or organisation.* Experience in asset lifecycle management and software asset management.* Experience in managing resources and prioritisation.* Knowledge and background with IT Service Management disciplines and Frameworks such as ITIL and Change Management.* Experience of Lean Agile project management.* Experience of working in a globally diverse team.* Programming/scripting experience and capability across multiple platforms.Additional Notes:SKILLS/ABILITIES/COMPENTENCIES:Essential:Experience working with Linux and within the Open Source Software EcosystemExperience with DevOps tools, processes and culture.Experience and/or certification and knowledge in SRE, ITIL or related IT Management processes.Experience supporting and maintaining large-scale High-Performance Computing (HPC) and storage systems.Advanced experience with programming and/or scripting languages such as Python.Desirable:Certification in Project managementExperience in agile project management e.g. SAFe, Scrum.Demonstrate interest in astronomy and understanding of the challenges of controlling telescopes similar to SKA.Strong Leadership QualityStrategic thinkerProblem solving skillsPlanning and Time ManagementTeam building and collaborationResource ManagementPlanning and DesignCommunication and Interpersonal skillsSkills:Teamwork and Collaboration: Cooperates with others to achieve organisational objectives and may share team resources in order to dothis. Collaborates with other teams as well as industry colleagues.Influence and Communication: Identifies critical stakeholders and influences them via an influential third party, for example through anestablished network, to gain support for sometimes contentious proposals/ideas.Resource Management/Leadership: Provides leadership that fosters an environment that encourages new ideas and provides supportfor the development of emerging skills. Creates trust by displaying consistency, understanding, integrity and patience. Plans, seeks,allocates and monitors resources to achieve outcomes.Judgement and Problem Solving: Anticipates and manages problems in ambiguous situations. Develops and selects an appropriatecourse of action and provides for contingencies. Evaluates, interprets and integrates complex bodies of information and draws logicalconclusions, synthesises proposals and defends options with reasoned arguments.Independence: Assesses the risk and opportunity of identified strategies, options and actions. Overcomes problems and setbacks in achieving goals. Invariably includes consideration of value-added future impact on the bottom line when determining the optimal and efficient use of resources.Adaptability: Demonstrates flexibility in thinking and adapts to and manages the increasing rate of organisational change by adjusting strategies, goals and priorities.Organisational Values:The SKA-Mid Site Reliability Engineering Manager will be expected to demonstrate the SARAO and SKAO·s values, and to work activelyto instil those behaviours in all SKA-Mid staff in South Africa.SKAO·s values are:1. Diversity and Inclusion2. Excellence3. Collaboration4. Creativity and Innovation5. SustainabilitySARAO·s values are:1. Passion for Excellence2. World-class service3. People-centered4. Respect5. Integrity and Ethics6. AccountabilityBoth SARAO and SKAO value and respect difference and are committed to building an inclusive culture by creating an environmentwhere you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best atwork if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you,please raise this during your interview, as we are open to discussing flexible working opportunities during the hiring process.Job Types: Full-time, Permanent, GraduatePay: R50 000,00 - R100 000,00 per month