Customer Relationship Manager - Urgent Hiring

We are looking to hire a creative Customer Relationship Manager to join our growing team at Aramex in Cape Town, Western Cape.
Growing your career as a Full Time Customer Relationship Manager is a great opportunity to develop exceptional skills.
If you are strong in persuasion, project management and have the right initiative for the job, then apply for the position of Customer Relationship Manager at Aramex today!

Location -Cape Town  ,  ,South Africa (ZA)  

Job ID -5294

KEY RESPONSIBILITIES

• Scheduling of business appointments with client base/book
• Achieve individual targets
• Maintain existing business
• Identify & grow client base and revenue through selling of additional supply chain products
• Establish customer needs, developing opportunities and grow customer base
• Update call and REACH reports
• Prepare and present proposals and presentations to clients
• Effectively and efficiently deal with client queries
• Identify and escalate possible threats to existing business

 

MINIMUM REQUIREMENTS

• Minimum requirement is a Matric (Grade 12) qualification
• Bachelorfs Degree or similar qualification and/or similar experience
• 5 Years corporate experience in managing a portfolio of clients
• Need to have worked for reputable corporates
• Proven track record of having made target
• Industry experience advantageous . Understanding of full supply chain (Freight, International & Warehousing products)
• Experience in presentation and negotiation of business solutions at senior management level
• Valid Code 08 driverfs license and own reliable transport
• Excellent communication skills

SKILLS:

• Sound negotiation skills
• An eye for business opportunities
• Ability to work independently with minimum supervision
• Communication and Interpersonal Skills
• Problem solving and creative thinking
• Customer Service orientation
• Relationship Building

 

COMPETENCIES

• Integrity
• Problem Solving
• Planning and organising
• Build and maintain relationships
• Customer focus
  

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

Benefits of working as a Customer Relationship Manager in Cape Town, Western Cape:

● Learning opportunities
● Company offers career progression opportunities
● Competitive salary