Customer Service Agent

Requirements:

• Matric
• 2 + years in Customer Service
• 2+ in Call Centre Environment
• Computer Literate
• Patient
• Great Communication Skills
• Ability to stay calm when customers are stressed or upset.

Responsibilities:

• Ensure customer satisfaction and provide professional customer support.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.

Please note if you have not received any feedback in 2 week, consider your application unsuccessful.