Customer Support - Somerset West - Urgent Position

We are looking for a brilliant Customer Support - Somerset West to join our stellar team at Jonsson Workwear in , Western Cape, , Western Cape.
Growing your career as a , Full Time Customer Support - Somerset West is a great opportunity to develop exceptional skills.
If you are strong in cooperation, persuasion and have the right personality for the job, then apply for the position of Customer Support - Somerset West at Jonsson Workwear today!

The main responsibilities of the role include:

• Gaining a complete understanding of our entire product offering.
• Understanding customer needs and connecting them to the right solutions.
• Building and maintaining strong relationships with new and existing customers.
• Engaging directly with customers around any queries and concerns as well as taking incoming customer calls.
• Assist customers by preparing quotations for current and future orders.
• Ensuring all new orders are captured as efficiently as possible, managing the flow of orders, and liaising with the External Advisors as and when needed.
• Ensure all our products are always well stocked and merchandised to the highest standard.
• Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
• Available to work on weekends when required.

The experience we’re looking for:

• Experience in a similar role focused on looking after customers.
• Well-spoken with an excellent telephone manner.
• Fluent in spoken and written English.
• Proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.

Benefits of working as a Customer Support - Somerset West in , Western Cape, , Western Cape:

● Company offers great benefits
● Company offers career progression opportunities
● Advantageous package