Journey Specialist

Job Type : Full Time

Number of Applicants

:

000+

Job Description - Journey Specialist

SUMMARY:
Renowned Safari Company is looking for a SENIOR JOURNEY SPECIALIST to join their team POSITION INFO:
Candidate Requirements:

Matric certificate – with maths (minimum standard grade or above)
Tertiary certificate in Travel & Tourism/hospitality is advantageous.
4-5 years of Senior experience in handling customer relationships and developing & promoting products and building journeys in the inbound travel industry.
In-depth knowledge of Southern Africa & East Africa
Personal or educational travel experience in the above areas is advantageous.
Computer Literate (Microsoft Office: Outlook, Teams, Excel, and Word)
Proven English literacy.
Working knowledge of TourPlan and WETU or similar booking/operating systems.
Excellent attention to detail.
Dynamic, detail-orientated, organized, and excellent communication skills
Remain steady in a busy environment and consistent with output, task driven
Ability to problem solve without compromising accuracy and prioritize changes.
Driven to offer high-quality service levels, strong time management
Highly detailed product knowledge – vital for speed in presenting alternatives
Strong financial skills, self-starter with a high integrity level and ethical conduct