Number of Applicants
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What you'll do
Want to work with customers large and small, from SMEs to large Enterprises, right around the world? Come join us in Johannesburg and work in a post-sales environment, supporting customers, optimizing the Mimecast experience and handling technical challenges quickly and appropriately.
We need to be there for our customers 24/7, so you’ll work to a rota and spend time building long-lasting relationships. Day to day, you’ll analyse events and identify security threats and scams using Mimecast and third party tools; provide customers with regularly scheduled reports; handle cases and take phone calls when needed; help customers out with Mimecast products when they your assistance; and provide support to anyone who needs it – whether that’s customers, partners, resellers or internal staff.
What you'll bring
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