Number of Applicants
:000+
Role Details Type of Support: Email
Contract Duration: Temporary (5 months)
Training Schedule: Monday - Friday, 7:00 am - 4:00 pm EST | Saturday / Sunday off
Work Schedule: To be discussed it can be Monday - Friday, 7:00 am - 4:00 pm EST | Saturday / Sunday off
Work Type and Location: Remote, South Africa
Expected Start Date: July 1st, 2024 About Us
A little about us. We connect talented people globally with innovative companies who want to build, transform, and scale their operations. We provide talented global teams, strategic expertise, and seamlessly integrated technology to extend the positive impact good business can have everywhere.
We are recognized as a Most Loved Workplace, and we think it’s because we believe that culture drives business success. We encourage our associates to bring their whole, authentic selves to everything they do at PartnerHero. So bring your experience and your talents, and also bring your passion and everything else that makes you who you are. You will always be supported to do your best work at PartnerHero, enjoy your day-to-day, and thrive.
The Role
We’re looking for a friendly, organized, and passionate team member to help support our current back-to-school (BTS) support queues. You’ll provide email support to our end-users in Zendesk, as well as help with a wide array of ongoing specialized projects within the team (macro creation and maintenance, app reviews, article creation, community moderation, Khanmigo (AI) support, etc).
Efficiency, attention to detail, flexibility, passion for advocating for our user base, and ability to handle multiple projects are critical to ensuring the smooth operation of the team.
What You’ll Do:
What We Expect From You:
What You’ll Get In Return:
Company Culture Is At Our Core
Our core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions.
PartnerHero is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process. If you require assistance or accommodations to participate in the job application or interview process, please contact
PRIVACY NOTICE
PartnerHero is committed to ensuring your privacy and the protection of your personal data. By filling out the forms associated with your job application and submitting your data to us, you are giving us your consent to process your data and store it for potential recruitment and hiring purposes.
To understand more about PartnerHero’s privacy program, including your rights and options for managing the personal data you submit to us, please visit our Privacy Center here .
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