Receptionist/ Front of House

Receptionist/ Front of House (JB4448)
Johannesburg, Gauteng
R10 000 per month
Permanent Are you passionate about delivering exceptional customer service in a dynamic hospitality environment? Our client is seeking a dedicated receptionist to join their team and ensure their guests receive a warm welcome and seamless experience throughout their stay. Minimum Requirements:
Matric
Own vehicle and valid driver's license
Minimum of 2 years of hospitality experience
Empathetic Duties:
Ensure guests are welcomed warmly, check-ins and check-outs are smooth, inquiries are addressed, and comprehensive information about the hotel and its surrounding areas is provided.
Excel in verbal and written communication, actively listen to guests' needs and effectively communicate with colleagues and other hotel departments.
Maintain a professional appearance and demeanor, adhere to uniform standards, and be punctual, reliable, and courteous in all interactions.
Manage multiple tasks efficiently, including handling calls, processing reservations, and fulfilling guest requests.
Resolve issues promptly, including handling difficult guests, mediating conflicts, and addressing unexpected situations.
Familiarize yourself with computer systems and software to manage reservations, facilitate check-ins and check-outs, and process payments.
Work effectively with colleagues across departments to provide outstanding service and support. Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later. IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website. Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.