Account Support Manager - Work from home

Job Description: Vodacom Group is seeking a talented and experienced Account Support Manager to join our team on a full-time basis. This position offers the opportunity to work from home, providing a flexible work environment for the right candidate. As an Associate Level role, we are looking for individuals with at least 5 years of experience in a similar position.

Responsibilities: - Serve as the main point of contact for assigned key accounts, ensuring excellent customer service and satisfaction - Develop and maintain strong relationships with clients, understanding their needs and providing solutions - Collaborate with internal teams to address customer concerns and facilitate the resolution of issues - Act as a liaison between clients and the company, ensuring clear communication and alignment on expectations - Analyze account data and provide insights to drive strategic decisions and improve overall account performance - Develop account management strategies that align with company goals and objectives - Provide support and mentorship to junior team members, fostering a culture of growth and development within the team

Requirements: - Bachelor's degree in Business Administration or a related field - Proven experience in account management or a similar role - Excellent communication and interpersonal skills - Strong organizational and time management abilities - Reliable and driven personality traits - Demonstrated leadership and presentation skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and CRM software - Flexibility and adaptability to changing priorities and tasks

Benefits: - Profit sharing opportunities - Relocation allowance for eligible candidates - Retirement plan options

Working Environment: At Vodacom Group, we value a flexible work environment that allows employees to adapt to changes with speed and efficiency. We believe in creating a supportive and inclusive culture where all team members can thrive and contribute to the company's success.

Equal Opportunity Statement: Vodacom Group is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Deadline to Apply: 2024-05-13

Join our team and be part of a dynamic and innovative company that values its employees and fosters growth and development. We look forward to receiving your application for the Account Support Manager position at Vodacom Group.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.