Client Relations Assistant

Job Description:

Sanlam is seeking a motivated and hardworking Client Relations Assistant to join our team in Soweto, Gauteng, ZA. As an Associate level position, the Client Relations Assistant will play a key role in maintaining positive relationships with our clients. The ideal candidate will have at least 2 years of experience in a similar role and possess strong analytical and communication skills.

Responsibilities: 1. Assist in managing client relationships and ensuring client satisfaction. 2. Handle client inquiries and resolve any issues in a timely and professional manner. 3. Conduct research and analysis to identify client needs and provide solutions. 4. Collaborate with the sales and marketing teams to develop client retention strategies. 5. Prepare reports and presentations for client meetings. 6. Coordinate client events and meetings. 7. Stay up-to-date on industry trends and best practices in client relations.

Requirements: 1. Bachelor's degree in Business Administration, Marketing, or related field. 2. 2+ years of experience in client relations or a similar role. 3. Strong analytical and problem-solving skills. 4. Excellent communication and interpersonal skills. 5. Proficiency in Microsoft Office suite. 6. Ability to work independently and as part of a team.

Personality Traits: Motivated, Hardworking Soft Skills: Analysis, Communication

Benefits: 1. Travel opportunities for client meetings and conferences. 2. Remote work flexibility. 3. Relocation allowance for out-of-town candidates.

Working Environment: At Sanlam, we foster an environment where technology is harnessed to drive innovation and efficiency. We encourage continuous learning and growth opportunities for our employees.

Deadline to apply: 2024-05-13

Equal Opportunity Statement: Sanlam is an equal opportunity employer and does not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability. We are committed to creating a diverse and inclusive workplace for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.