Remote Client Relations Assistant

Job Description:

Gold Fields, a leading mining company based in Johannesburg, Gauteng, is seeking a Remote Client Relations Assistant to join our team. This entry-level position is perfect for individuals who are resilient, confident, and possess strong problem-solving and leadership skills. As a Remote Client Relations Assistant, you will be responsible for maintaining relationships with clients, assisting with customer inquiries, and handling administrative tasks to support the client relations team.

Responsibilities: 1. Manage and build relationships with clients through regular communication via phone, email, and video conferencing. 2. Assist clients with inquiries, orders, and requests in a timely and professional manner. 3. Coordinate meetings and appointments for the client relations team. 4. Maintain accurate records of client interactions and transactions. 5. Collaborate with colleagues worldwide to ensure a seamless client experience. 6. Handle administrative tasks such as filing, data entry, and report generation.

Requirements: 1. Bachelor's degree in Business Administration or related field. 2. Strong communication skills and the ability to interact with clients at all levels. 3. Excellent problem-solving skills and attention to detail. 4. Ability to work independently and as part of a team. 5. Proficiency in Microsoft Office suite. 6. Experience in client relations or customer service is a plus.

Benefits: - Employee discounts on company products. - Travel and spending expenses covered. - Company transportation provided for work-related travel.

Working Environment: As a Remote Client Relations Assistant at Gold Fields, you will have the opportunity to collaborate with colleagues from around the world, fostering a global village mentality. You will be part of a diverse and inclusive team that values teamwork and innovation.

Deadline to Apply: Interested candidates must submit their applications by May 31, 2024.

Equal Opportunity Statement: Gold Fields is an equal opportunity employer and is committed to fostering an inclusive and diverse workforce. We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.