Remote Client Relations Assistant

Job Description:

Telkom SA is seeking a Remote Client Relations Assistant to join our team in Soweto, Gauteng, ZA. As an Associate Level position, the ideal candidate should have at least 2 years of experience in a similar role.

Responsibilities: - Act as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner. - Coordinate with internal teams to ensure client requests are handled efficiently and effectively. - Prepare reports and documentation for client meetings and presentations. - Assist in developing and maintaining client relationships to drive customer satisfaction and retention. - Monitor client accounts and provide updates on account status and performance. - Identify opportunities for upselling or cross-selling products and services to clients.

Requirements: - Resilient and driven personality traits to effectively handle client interactions. - Strong attention to detail and critical thinking skills to analyze client needs and provide solutions. - Excellent communication and interpersonal skills to build and maintain client relationships. - Proficiency in Microsoft Office Suite and customer relationship management software. - Ability to work independently and manage time effectively in a remote work environment.

Benefits: - Travel opportunities to visit clients and attend industry events. - Free accommodation for business-related travel. - Training and professional development opportunities to enhance skills and knowledge.

Working Environment: Be part of a company that pioneers change and sets industry benchmarks. Join a dynamic team of professionals dedicated to delivering exceptional service to our clients.

Equal Opportunity Statement: Telkom SA is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applicants from all backgrounds and do not discriminate based on race, gender, religion, or any other characteristic.

Deadline to Apply: Please submit your application by July 1, 2024. We look forward to receiving your application and considering you for this exciting opportunity with Telkom SA.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.