Client Support Officer - Work from home

Job Description:

We are looking for a motivated and dedicated Client Support Officer to join our team at Distell Group. As a Client Support Officer, you will be responsible for providing exceptional customer service and support to our clients. This position is work-from-home and located in Soweto, Gauteng, ZA. This is an entry-level position with a requirement of at least 1 year of experience.

Responsibilities: - Responding to client inquiries and resolving any issues in a timely and professional manner - Providing support and assistance to clients via phone, email, and chat - Managing client accounts and maintaining accurate records - Conducting research to provide accurate and detailed information to clients - Collaborating with other team members to ensure client satisfaction - Following up with clients to ensure their needs are met and exceeded - Adhering to company policies and procedures to maintain high-quality service standards

Requirements: - Bachelor's degree in a related field is preferred - Excellent communication and interpersonal skills - Strong attention to detail and ability to multi-task - Ability to work independently and in a team environment - Proficiency in Microsoft Office Suite - Prior experience in customer service or client support is a plus

Personality Traits: - Motivated - Dedicated

Soft Skills: - Attention to detail - Research

Benefits: - Paid sick leave - Disability insurance - Joining Bonus

Working Environment: At Distell Group, we have a strong focus on exceeding customer expectations and delivering delight. We are committed to providing a positive and supportive working environment for all team members.

Equal Opportunity Statement: Distell Group is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law. All qualified candidates are encouraged to apply.

Deadline to apply: 2024-06-27

If you meet the requirements and are looking for a challenging and rewarding opportunity, we encourage you to apply for the Client Support Officer position at Distell Group in Soweto, Gauteng, ZA. Join our team and help us deliver exceptional service to our clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.