Customer Support Associate

Multichoice Group is seeking a Customer Support Associate to join our team in Soweto, Gauteng, ZA. This is a full-time entry-level position perfect for individuals with 1 year of experience in customer service.

As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients. Your main duties will include handling incoming customer inquiries via phone, email, and chat, resolving customer complaints, and ensuring customer satisfaction. You will also be required to maintain accurate records of customer interactions and transactions, as well as collaborate with other departments to address customer needs.

We are looking for candidates who are reliable and hardworking, with strong project management and adaptability skills. The ideal candidate will be able to work well under pressure and thrive in a fast-paced environment.

In return, Multichoice Group offers a competitive benefits package including paid sick leave, Paid Time Off (PTO), and a relocation allowance. We also strive to cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs.

If you are interested in joining our team, please submit your application by the deadline of May 31, 2024. Multichoice Group is an equal opportunity employer and we encourage applications from all qualified individuals.

We look forward to welcoming a Customer Support Associate who is committed to providing excellent service to our customers and contributing to the success of our team.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.