Sales Engineer
Job Responsibilities and Duties:
The Sales engineer reports to the Sale Manager and is responsible for providing product, service equipment technical and engineering information by answering questions and requests . Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule driving sustainable financial growth through boosting sales and building a strong relationships with customers.
Job Role
The Sales Engineer is responsible for the application of
- Ensure 90% of existing business is retained
- Market share is increased by obtaining new business
- Monthly and annual sales budget is met
- Products and services are delivered to customer as per SLA
- Company sales procedures are followed during sales calls
Customer Service:
- All client requests are responded to within 24 hours
- Customer visits as per schedule
- Plant / process audits and site visits as and when requested
- Customer satisfaction is maintained
- Stock take on customers’ sites as and when required
Administration:
- Customer information is captured after each visit
- Weekly call plans and site visit reports are submitted to Manager
- All expenditures are reconciled by due date
- Ensure quotations are completed as and when required
- Marketing material collected before visits
- Quotation and probability feedback after each visit
Marketing:
- Attendance and participation at exhibitions as discussed with Manager
- Market research is conducted in designated areas
- Presentations are delivered to customer as required
- Opportunities are supported with point of sale material
- Quarterly presentation to management of market research and marketing activities in own area
Inherent Requirements
Must be medically fit .
Closing Date : 21 April 2024
Requirements
Qualifications and Experience:
- Grade 12
- Degree in Metallurgy, Chemistry, Metallurgical Engineering, Chemical Engineering or similar (Preferable)
- At least 3 years’ experience in mineral processing plants (Chrome, Coal, Heavy Mineral , Iron Ore)
- Computer literate
- Valid Driver’s License