Service Advisor

Join a dealership team that prides itself on providing top-notch customer service and automotive expertise. We are looking for a dynamic service advisor to join our thriving dealership.

Requirements:

• Experience: Previous experience as a service advisor or in a similar customer service role within the automotive industry is preferred.
• Skills: Excellent communication, interpersonal, and organisational skills. Proficiency with dealership management software is a plus.
• Knowledge: Strong understanding of automotive repair and maintenance procedures.
• Attitude: Customer-focused, with a positive attitude and a commitment to providing exceptional service.
• Education: High school diploma or equivalent required. Additional technical training or certifications are advantageous.

Key responsibilities:

• Customer interaction: Greet customers warmly, listen to their concerns, and provide clear, detailed information about their vehicle service needs.
• Service coordination: Schedule service appointments, prepare estimates, and ensure timely completion of work.
• Technical insight: Explain repair and maintenance work to customers, ensuring they understand the necessity and value of the services provided.
• Record keeping: Maintain accurate service records, including detailed descriptions of services performed and parts used.

Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days, kindly consider your application unsuccessful.

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