Field Guide - Private Lodge

Overview

My client a Luxury Five Star Lodge within the Kruger National Park is recruiting for qualified Field Guide, who will be responsible for conducting guided safari experiences that are unique, personalized, professional, and enjoyable for a mainly international clientele.

Purpose

The main purpose of the Field Guide is to ensure that an all-encompassing wildlife experience is offered to every Guest with a focus on catering to the specific needs of each individual guest. The entire experience should be delivered with humility, professionalism, and flexibility, with the end result being an educational experience for all. The Guiding service should be delivered with an uncompromising sensitivity towards the environment. Filed Guides are expected to be involved in an ongoing process of self-improvement and knowledge enhancement. They are responsible for their own continuous education and that of their tracker

Requirements Skills and Experience

• A minimum of 2 years work experience as a Field Guide in a similar Lodge Environment
• A level 2 FGASA qualification or Higher with theory and practical completed
• Registered with DEAT and THETA in terms of improving his/her qualifications - Lead Trails Guide certificate
• Valid First Aid certificate
• SASSETA Certificates
• A valid code 8 Drivers Licence with PDP
• Excellent communication and people handling skills
• An inherent passion for observing, sharing, and learning about wildlife
• Te ability to work on his/her own with enthusiasm
• Flexible in that He / She is willing to change plans on the spur of the moment and is willing to innovate in the interests of the guest and company
• Confident but humble
• Co-operative and keen to work with the balance of the team in the interests of the lodge and Guests
• Organised, with attention to detail and good time management
• A developmental approach to his/her staff and colleagues
• Professional and neat in personal appearance and image

Key Responsibilities

• Field Guides need to ensure that there is effective communication with lodge management in terms of a guest and guiding requirements. This position is accountable to the Head Guide
• In broad terms the Field Guide is responsible for the following key result areas
  • Ensures the highest quality of game experience for the guests
  • Hosts guests in line with the company standard of excellence
  • Always shows an exceptional appreciation and sensitivity to the environment
  • Ensures that guest and staff safety is always priority
  • Communicates with Front of House Staff to ensure the best possible experience for guests
  • Conscientious maintenance and care of vehicles and related equipment
  • Carries out administration duties timeously and effectively
  • Undertakes a process of continuous education of self and other members of staff
  • Achieves service excellence through teamwork

*Kindly note that only candidates that are in possession and can submit all the correct updated certificates / documents for this role will be considered and contacted back