Senior Student Advisor

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Job Description - Senior Student Advisor

The Independent Institute of Education is South Africa's largest registered and accredited private provider of higher education. The IIE is also internationally recognised by the British Accreditation Council. Varsity College, a brand of The IIE, leads in the provision of these exciting learning initiatives of The IIE. The IIE is registered with the Department of Higher Education and Training as a private higher education provider, has more than 57 qualifications accredited by the Higher Education Quality Committee and is a subsidiary of ADvTECH Ltd, a public company listed on the Johannesburg Stock Exchange. This scale and status assures our leading position in higher education. IIE MSA, formerly known as Monash South Africa, was founded in 2001 by Monash University. Following the acquisition of Monash South Africa by the ADvTECH Group in April 2019, the IIE MSA is now part of The Independent Institution of Education (The IIE), a leader in the higher education sphere. The IIE MSA is located on a 100-hectare campus in Ruimsig, Johannesburg, in the province of Gauteng. In addition to domestic (South African) students, the IIE MSA is home to diverseJob Purpose: To lead, manage and motivate the sales team to reach individual and campus appointment, application and registration targets. Responsible for initiating and managing relationships with prospective students through every stage of the recruitment process (Leads, Appointments, Applications and Registrations) and report on individual sales activities per set targets. To achieve application targets and implement campus sales and marketing initiatives and plans aimed at attracting students to apply for full-time and part-time undergraduate and postgraduate qualifications. Duties and Responsibilities: Presentation Target Deliver engaging presentations at targeted schools, showcasing the benefits of our institution. The ability to deliver a great presentation to potential students is crucial. Distribute marketing materials and interact with students to generate interest and enquiries. Represent our brand at career expos and other stakeholder events. Achieve monthly presentation targets as per school priorities. Database Collection Meet monthly targets for collecting school databases to expand our reach. Interview Target Make proactive calls to prospective students, scheduling interviews to meet daily and weekly targets. Follow up on online applications, ensuring proof of payments and scheduling appointments. Provide prompt responses to online and telephonic enquiries. Conduct interviews following an established script, building rapport with students and parents. Achieve individual targets for weekly, monthly and annual interviews. Application Target Assist students with the online application process during interviews, securing applications on the spot. Follow up with unpaid online applications and ensuring payment is completed. Conduct regular calling campaigns to convert interviews into applications. Drive application acceptance and pre-registration fee payment. Achieve individual targets for weekly, monthly and annual applications. Registration Target Meet individual targets for new student registrations. Administration and Reporting Maintain accurate daily reports, including call reports and interview booking trackers and the CRM system. Ensure interview forms are completed correctly and applications have valid supporting documentation. Update relevant systems and reports as required by the Head: Student Recruitment. Competencies Required: Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders. The ability to deliver a compelling presentation at schools is crucial. Friendly, tenacious, and target-driven mindset with exceptional organisational abilities. Excellent time management skills to handle multiple tasks and work under pressure. Minimum Requirements: National Diploma (NQF6) with 3 years sales experience (preferred). Alternatively, minimum of National Senior Certificate (or equivalent) with 5 years sales experience.

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