Systems & IT Support Technician

Minimum Requirements:

• Matric
• Minimum education (desirable): A+ or equivalent technical qualification
• N+ or equivalent technical qualification
• MCSE, or similar
  
• Minimum applicable experience (years): 1 - 3 years
• Required nature of experience:

• Skills and Knowledge (essential):

• Microsoft Windows 7, 8, 10
• Microsoft Office 2010 - 2016, 365
• Mac OS
• Remote Desktop Support
• Networking diagnostics
• Wired and Wireless Networking
• Printer Troubleshooting
• Gmail and GSuite support
• Shared Services

Responsibilities:

• Setup, configuration and troubleshooting of desktop/notebook hardware and software
• Supporting standard end user applications
• Supporting printers and print services
• Working knowledge of network services (i.e. DNS, SMTP, DHCP, etc.)
  Cloud Service Support
• Ability to perform basic repairs on laptops, desktops and some peripherals