Assistant Restaurant Manager

5* Game Lodge in Madikwe is looking for an Assistant Restaurant Manager responsible for the managing of the restaurant department and harbouring a good relationship between the restaurant and kitchen departments. Lead, as well as work as part of a team. Work closely with the Restaurant Manager and perform all duties when Restaurant Manager is on leave.

• Monitor and manage all Food & Beverage service operations.
• Ensure all restaurant staff are well trained in order to provide the highest standard of service and comply with Skills Development requirements.
• Motivating restaurant staff to promote cellar wines to guests (staff earn commission).
• Responsible for supervising, monitoring and discipline of restaurant staff.
• Ensure that all service (bar, dining areas, guest toilets & outside deck) and preparation areas (waiter station & waiter fridge) are clean, ready, and set up for the next service according to health and safety guidelines. This includes private dinners.
• Preparing weekly shift roster and ensuring all restaurant staff are aware of shifts.
• All stock control (stock orders and stock takes) of all beverages on the property as well as equipment in the bar, dining room & boma and crockery, cutlery & glassware used in the restaurant.
• Corresponding with suppliers via telephone and e-mails.
• Responsible to be present in the restaurant to meet & greet guests and introduce restaurant staff.
• Hosting guests while assisting with service during meal-times to ensure satisfactory food & beverage service.
• Liaising daily with head chef (or chef on duty) on dishes served.
• Ensuring that all service staff is aware of the content and preparation of food dishes served to answer any questions regarding the food that guests may ask.
• Wine pairing according to menu discussed with the chef on duty and relaying information to waitering staff.
• Intricate knowledge of all aspects of the lodge in order to answer all guests' questions.
• Reporting to management.
• Plan and execute special occasions 
• Set up and clear special drink-stops

Requirements:

• Grade 12
• Certificate or Diploma would be an advantage
• At least 2+ years restaurant / F&B management experience
• Coming from high end restaurants would be an advantage
• Financial and management skills
• Flexible and able to work hospitality hours.
• Must be a team leader and excellent with staff
• Must have the ability to manage and lead a team
• Must be well groomed, reliable, courteous and flexible
• Ability to multi-task and work under pressure
• Problem-solving and attention to detail