Exceptions Officer

Peermont Global's job vacancy, Career and Recruitment Job title : Exceptions Officer - Emperors Palace jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : June 15, 2024 Quick Recommended Links

Qualifications

• Matric / Grade 12
• Must be licensed with the Gauteng Gambling Board
• PSIRA – minimum Grade C qualification and certification needs to be active and up to date (Private Security Industry Regulatory Authority)

Minimum Requirements

• Excellent computer knowledge and skills
• Excellent knowledge on Slots, Tables games, Gauteng Gaming Board rules and regulations
• Sound knowledge of On-line Gaming System is fundamental, ie. Bally
• Must be a highly self motivated person with excellent communication skills and initiative
• Must have the ability to self-manage
• Surveillance experience would be an added advantage
• Must be an analytical person with an eye for detail
• Good logistical and organisational skills is a requirement
• Must be a team player
• Must have good interpersonal skills
• Shift work is an operational requirement

Main Resposibilites

• To audit and pro-actively investigate Group Gaming Exception Reports. E.g. Bill variances, Cashless variances, Hand-Pay variances, Cage, GRO, etc, and other duties as directed by Exceptions Supervisor and Management.
• To collect and collate group gaming stats and report such to Executive Management on a daily basis
• To investigate any irregularities on the Cashless system
• To compile Reports and investigations timeously and professionally
• To carry out CCTV reviews, for Emperors Palace and for the Group when required
• To identify, investigate and close cases for Emperors Palace, and for the Group when required
• To liaise with SA Police / Court and where necessary, testify in court
• To enforce all procedures, policies and Gaming rules and regulations
• To liaise in a professional manner with all other gaming and accounting departments.
• To deal and assist with disciplinary enquiries when required, internally and at CCMA

*Hospitality / Hotel / Restaurant jobs in south africa *Exceptions Officer - Emperors Palace in Johannesburg