Food & Beverage Supervisor - with Growth Opportunities

We are hiring an enthusiastic Food & Beverage Supervisor to join our amazing team at Belmond Mount Nelson Hotel in Cape Town, Western Cape.
Growing your career as a Full Time Food & Beverage Supervisor is a terrific opportunity to develop relevant skills.
If you are strong in teamwork, problem-solving and have the right drive for the job, then apply for the position of Food & Beverage Supervisor at Belmond Mount Nelson Hotel today!

Belmond Mount Nelson Hotel's job vacancy, Career and Recruitment Job title : Food & Beverage Supervisor jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 01, 2023 Quick Recommended Links

Main Duties & Responsibilities

• Provide an excellent dining experience by ensuring the effective managing of staff, ensuring efficiency in the day to day running of the outlet and overseeing the guest satisfaction.
• Ensure the highest standards of service excellence and quality in the food and beverage department.
• Assist with facilitating the learning and development for all team members of the department.
• Assist in the managing of F&B departments as required, ensuring the smooth running of the events of F&B outlet/s, taking full advantage to maximize revenue potential and ensure guest satisfaction, in compliance with the company policies and procedures.
• Implement systems and procedures that achieve higher cost efficiency and guest satisfaction.
• Responsible for certain reporting deadlines.
• Monitoring and controlling of various operating equipment, standards and inventories.
• Monitoring and controlling food and beverage stock.
• Assist & maintain an efficient administration system within the department.
• Assist with restaurant reservations as and when required.
• Assist in all F&B outlets as and when required.
• Supervise efficient upkeep of cleanliness of operating equipment.
• Communicate with guests on a regular basis throughout service, with other employees, and/or departments to ensure guest needs are met.
• Anticipate guests' needs, respond promptly, acknowledge all guests and resolve complaints, ensuring guest satisfaction.
• Responsible for overseeing food preparations and the timely delivery of food and drink orders.
• Overseeing inventory, including food and beverages, supplies and other outlet equipment.
• Oversee all front and back of the house outlet operations and act as the contact point between front of the house and back of the bouse staff.
• Ensure that front of house and back of house areas (including preparation, service areas and stores) are kept clean and items are correctly stored.
• Manage the service staff by ensuring the smooth running of the floor and that duties are carried out in a professional and timeous manner.
• Assist with ensuring the efficient scheduling and use of staff to ensure excellent service and payroll efficiency.
• Mange, control and update the On-Track system on a daily basis.
• Assist with stock counts as and when required.
• Operate POS (point of sale) and maintain security of the system.

Requirements

• Diploma / Degree from a reputable hotel school -advantageous.
• Must have 2 years F&B supervisory management experience in a luxury hotel environment.
• Good communication and interpersonal skills.
• Customer service skills.
• Organisational skills.
• Knowledge of silverware advantageous.
• Ability to work under pressure.
• Basic knowledge of food cost.
• Good food and beverage product knowledge.
• Working knowledge of general restaurant operations and food and beverage service.
• A strong grasp of operational systems and computer literacy in Microsoft Excel and Word

Benefits

• Competitive basic salary
• Medical aid & pension fund benefit
• Internal Belmond discounts
• Loyalty and recognition rewards programme
• Employee Assistance Programme
• On going Learning and Development opportunities
• Regular community, social and staff welfare events

*Hospitality / Hotel / Restaurant jobs in south africa *Food & Beverage Supervisor in Cape Town

Benefits of working as a Food & Beverage Supervisor in Cape Town, Western Cape:

● Excellent benefits
● Advancement opportunities
● Attractive package