We are looking to hire a competitive Hotel Deputy General Manager to join our stellar team at Datafin in Cape Town, Western Cape.
Growing your career as a Full Time Hotel Deputy General Manager is an incredible opportunity to develop excellent skills.
If you are strong in project management, communication and have the right mindset for the job, then apply for the position of Hotel Deputy General Manager at Datafin today!
ENVIRONMENT:
Our client, located just outside Franschhoek, seeks an exceptional Deputy Hotel GM with a passion for managing all hotel aspects, including additional food and beverage duties. The ideal candidate should be an experienced, professional, and driven individual with excellent interpersonal and administrative skills. A hospitality degree, and a minimum of five years’ experience in the food and beverage industry, are required.
DUTIES:
- Assisting the Hotel GM to manage the overall day-to-day hotel operations, as well as the food and beverage outlets on the farm.
- Assist the Hotel GM to manage sales and marketing, housekeeping, front desk (including all reception and
- concierge staff and operations), food and beverage, Chef/kitchen, leisure, human resources, accounts, and other aspects as required.
- Adhere to agreed budgets and maintain applicable quality standards and records.
- Quality control of all aspects, including hygiene and health and safety.
- Meet your targets and those of the hotel.
- Contribute to the training and development of the hotel team.
- Adhere to statutory obligations and agreed-upon quality and best-practice guidelines.
- Train the hotel team to confidently resolve customer queries.
- Manage customers’ expectations, and deal with and resolve all queries.
REQUIREMENTS:
- A hospitality degree.
- Minimum of five years’ experience in the Food and Beverage Industry.
- Experience in managing more than one restaurant simultaneously will be advantageous.
- Good understanding of management principles and proven experience of working in the hotel industry.
- Excellent leadership skills, with the ability to assist in motivating and developing a hotel service team.
- Genuine desire to serve the needs of customers, with a strong personal responsibility for achieving customer satisfaction.
- Proven project management skills.
ATTRIBUTES:
- Fluent in Afrikaans and English.
- Attention to detail.
- Excellent leadership skills.
- Excellent analytical, interpersonal, organisational, and communication skills.
- Good conflict management and problem-solving skills.
- Integrity and honesty.
- Ability to work under pressure.
Benefits of working as a Hotel Deputy General Manager in Cape Town, Western Cape:
● Learning opportunities
● Company offers career progression opportunities
● Competitive salary