Restaurant Floor Manager

High end Restaurant at a Hotel in Port Elizabeth is currently looking for a Restaurant Floor Manager. 

• Run the staff and floor in conjunction with the senior managers or alone at times.
• Direct other employees through their daily routines and interact with customers to make sure that they have a satisfactory experience
• Act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
• Ensure that employees perform a variety of tasks, from preparing the food, stocking supplies, serving, charging people for their food, handling cash, credit cards, and cash ups , cleaning tables and counters, resetting tables, greeting customers and answering questions.
• Admin /emails / invoices as required

Requirements: 

• Candidates must demonstrate leadership qualities through experience.
• Customer Service: A friendly, relaxing demeanor, courteousness and quick service will help get repeat customers.
• Stamina: Long, busy days on your feet are the trademark of this job.
• Teamwork: Restaurant assistant managers are part of a team. You will be working with others to make a great dining experience. Being a team player is essential.
• Leadership Skills: Restaurant assistant managers will have to keep employees motivated, resolve conflicts and make hard decisions.