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Job Title: Restaurant Supervisor.Location: The Club, Cnr Pinaster Ave and Elandslaagte Road, Hazelwood, PretoriaCompany: Ostra Champagne | Oyster BarAt Ostra, we take pride in offering a refined dining experience that combines culinary artistry with impeccable service. Nestled in the heart of Hazelwood, our restaurant aims to be a culinary destination for people seeking exquisite cuisine in a Mediterranean Social Club setting Job Description:As the restaurant supervisor, you will be an integral part of our team, ensuring that every guest is treated to an extraordinary dining experience. You will lead by example, supervising and guiding the front-of-house staff to uphold our standards of excellence and hospitality.Your duties will include:Lead and motivate the restaurant staff to deliver exceptional service and exceed guests expectations.Oversee daily operations, including managing reservations, seating arrangements, and coordinating food and beverage service.Train, mentor and develop staff members to uphold service standards and enhance their skills.Monitor food quality, presentation, and consistency to ensure that each dish meets our exacting standards.Manage inventory levels, control costs, and optimize efficiency while maintaining the highest quality standards.Handle guests inquiries, feedback, and complaints professionally and promptly to ensure guest satisfaction.Collaborate with the management team to implement strategies for continues improvement and growth.Requirements:Proven experience as a restaurant supervisor or similar role in the hospitality industry.Excellent communication and interpersonal skills.Strong leadership and team management abilities.Knowledge of food and beverage operations.Ability to work in fast-paced environment and handle stressful situations with composure.Availability to work evenings, weekends and holidays as needed.If you are passionate about delivering exceptional service and have the skills and experience to excel in this role, we would love to hear from you. Please submit your resume and cover letter to *****@*****.co.za to apply for the restaurant position at Ostra Champagne | Oyster Bar.
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