Operations Executive

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Job Description - Operations Executive

Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to make this vision a reality. Fuelled by our passion for enhancing lives and our desire to innovate, Discovery consistently sets global standards, creating shared value through shared intellectual capital. A testament to this is our Vitality programme, which is both a platform to incentivise people to live healthier lives as well as a channel through which shared value is delivered. We are a proudly South African-born, global company with health, life and short term insurance operations in South Africa and the United Kingdom, and a presence in Germany, France, the United States, Canada, Australia, Singapore, Hong Kong, Philippines, Thailand, Malaysia, China and Japan through our Global Vitality Network. One way in which we uphold our promise of shared value is by being a positive disruptor that focusses on bringing about sustainable change in the lives of the people and communities we serve across the globe. Our values of leadership, honesty, innovation and fairness act as our compass, directing our business practices to take advantage of every opportunity while looking for ways to dazzle clients. Job Purpose Focus on designing and executing the strategy of DHCS holistic care including virtual chronic care delivery to drive expansion, growth, high quality care and improved clinical outcomes resulting in Scheme savings Key Outputs Overseeing the success of the division by liaising with stakeholders in the business. Building effective relationships to create strategies and translate these into effective deliverables to ensure successful execution thereof. Owning and chairing key forums with participants at an executive level. Constant interaction with highly strategic thinkers and relationship building on an executive business level. Developing strategic plans to drive, lead, and represent all projects and key initiatives impacting the divisions. Provide direction for the divisions through actively communicating and being a visionary leader. Developing and generating appropriate reporting to business in respect of your divisions. Assisting in the development and implementation of annual business, strategic and implementation plans. Monitor the implementation of risk management strategies with the Division. Keeping abreast with legislative and industry changes and how this affects the business units. Analyzing and problem solving by identifying key issues and relationships from a base of information. Constantly challenging and shaping the status quo. Effective decision-making by applying entrepreneurial knowledge and 'out of the box' thinking and weighing up the risks involved. To manage direct reports and to ensure that they are guided, coached and mentored to effectively manage their own teams. To develop new strategies for the areas based on the Corporate Strategy and to ensure that they are effectively implemented and rolled out in the areas. To assist in setting and managing the budgets of the area and to report monthly on variances. Education required Essential: Matric Clinical qualification (degree or diploma) Knowledge required Essential: Understanding of corporate organizations Understanding of Business Processes High level of understanding of stakeholder relationship management Healthcare industry knowledge Understanding of data and statistics MS Office Advantageous: Discovery Product knowledge High level understanding of Discovery Health systems Experience required Essential: Experience on a managerial level dealing with People Management / Strategy roll out/ Key Accounts / Relationship Building. Minimum 5 years experience within operations/clinical service delivery Proven track record of successful implementation of business process change projects Experience with managing strategic relationships Extensive experience working with stakeholders (internal and external) Solid experience leading areas of 30+ employees Business presentation skills Advantageous: Knowledge of Discovery Health Start up experience

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