General Manager

Top Calibre General Manager

5* Game Lodge Serengeti Tanzania

To lead a premier 5-star luxury safari camp.

The ideal candidate will be a visionary leader with a passion for excellence, customer experience management,

and achieving the highest standards of occupancy and ADR (Average Daily Rate), ultimately driving the camp

to become the #1 choice for luxury accommodation in the Serengeti.
Key Responsibilities:
Strategic Planning:

Develop and implement strategic plans to drive high occupancy rates and ADR while maintaining a focus on delivering exceptional guest experiences.
Sales and Marketing:

Lead sales and marketing efforts to attract high-end clientele and increase brand awareness, leveraging digital marketing, partnerships, and targeted campaigns to drive
bookings and revenue.
Customer Experience Management:

Champion a culture of service excellence and guest satisfaction, ensuring every aspect of the guest journey exceeds expectations and fosters loyalty and positive word-of-mouth.
Operational Efficiency:

Streamline operations to maximize efficiency and profitability, identifying opportunities to optimize resources and reduce costs without compromising quality or guest satisfaction.
Revenue Management:

Implement dynamic pricing strategies and revenue management tactics to maximize revenue per available room (RevPAR) and drive overall profitability.
Partnerships and Collaborations: Cultivate strategic partnerships with tour operators, travel agencies, and luxury brands to enhance the camp's visibility and attract affluent travelers seeking exclusive safari experiences.
Quality Assurance:

Maintain the highest standards of quality and luxury throughout the camp, overseeing cleanliness, maintenance, and the upkeep of facilities to ensure an impeccable guest
experience.
Team Leadership:

Inspire and motivate a diverse team of hospitality professionals, fostering a culture of excellence, collaboration, and continuous improvement.
Market Research and Analysis:

Stay ahead of industry trends, market dynamics, and guest preferences to identify opportunities for innovation and differentiation within the luxury safari market.
Performance Analysis:

Utilize data-driven insights to assess lodge performance, identifying
areas for improvement and implementing strategies to enhance profitability.
Compensation Package:
Visa/Work Permit Assistance
Annual Flight Allowance to Home Country
Meals Provided on Duty
Private En suite Accommodation within the Camp
Competitive Salary with Performance Incentives (Dependent on candidate ~4,000USD -net.)

Opportunity for Career Advancement within the Company
Note: The ultimate goal is to position the camp as the premier choice for luxury accommodation in the Serengeti, achieving high occupancy rates, premium ADR, and unparalleled guest satisfaction to solidify its reputation as the #1 Safari lodge in the region.