Hotel Operations Officer

Village N Life is a leading tourism and hospitality company based in Camps Bay. 

If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you. 

As an Operations Officer, you will ensure an optimal working environment across all our properties and ensure that the necessary support is given to operations in terms of Facilities & Residential matters. The ideal candidate must have excellent time management skills, excellent administration skills and attention to detail for aesthetics and interior spaces are of high importance. Candidate must have a valid driver’s license with their own transport and be willing to travel to various destinations. Every project is to be completed within a reasonable time frame and to the required standards.

Minimum requirements

• Grade 12
• Qualification in the Hospitality and Tourism Industry is not essential but preferred.
• Minimum of 1-year experience in the same or similar position
• Level 2 minimum Microsoft Office (Word, Excel, PowerPoint, and Outlook in particular)
• Basic OPERA System Knowledge
• Strong administrative functions
• Facilities Management (advantageous)

DUTIES AND RESPONSIBILITIES

• Oversee daily administrative and clerical activity in the office
• Maintains records of maintenance and other facilities functions
• Assign technicians or specialists to repair equipment as necessary
• Acts as liaison between different group departments to ensure that problems are appropriately resolved
• Coordinates and manages schedules and calendars for various departments
• Provide direction/information to vendors, facilities staff, and service providers as required to ensure excellent coordination/execution of work within the group environment with minimal disruption
• Assist in the maintenance, front office, and housekeeping departments as per operational requirements
• Obtain quotes and meet with suppliers
• Update of supplier list in collaboration with procurement officer
• Back up for Group Operation Manager
• Assist in compiling Interior & Condition Survey, including the execution
• Filling the gap between aesthetics, residential and facilities
• Capture and submit project management
• Assess communication and provide feedback on products and specifications
• Submit project management to the financial controller/manager on a weekly basis
• Submit purchase orders and invoices to creditors twice a week
• Assist in placing orders and filing
• Assist Facility Management & Operations Team with tactical planning for the team’s goals and objectives
• Provide facility-specific assistance to a project
• Devise new ways to improve the efficiency of office work and services

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself and the job title in the subject line to apply below

***Please note that only successful candidates will be contacted. Should you not hear from us within 5 days – please consider your application unsuccessful***

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