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Night Auditor - Cape TownJob SummaryThe Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!WHY WORK FOR US?Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined action.Description:The Night Auditor checks front office accounting records for accuracy and on a daily basis summarizes and compiles information for the hotels financial records. The Night Auditor tracks room revenue, occupancy percentages and other front office operating statistics.In addition, the incumbent will prepare a summary of cash, cheque and credit card activities, reflecting the hotel’s financial performance for the day. They post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier. Requirements:Hospitality Management Diploma or equivalent1 – 2 Years Night Auditor ExperienceSound knowledge of Front Office, Reservations and General Management ProceduresCommunication, engagement and Guest Service SkillsStrong Computer Literacy skills in terms of MS Office and a reputable PMS (Protel)Hands-on Problem-Solving approach and the ability to remain calm under pressure and take control of incidents and investigationsPrevious Night Audit experience advantageousAbility to work as part of a team, as well as independentlyHonest and trustworthy beyond approachGreat attention to detailPresentable and well spokenTeam Player who leads by exampleAbility to work shiftsAbility to remain highly confidential and be able to treat sensitive information with the highest level of diplomacyPlease note that relocation costs will be for your own expense should your application be successful and you reside outside of the Cape Town area.
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