Web Developer - Cape Town

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. We work with the world's leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.Key Responsibilities Perform daily checks across all platforms using monitoring solutions and escalate issues. To develop, support and configure the Omni channel product/solutions Identify any risks and/or concerns with regards to the application layer Active involvement in BCP/DR testing, including reporting Liaising with staff globally and forming strong working relationships Gather business requirements when on/off-boarding and/or change requests Document newly learned processes to build Internal knowledge base Perform solution documentation Working on ways to automate and improve development and release processes Knowledge, skills and experience required Strong scripting in HTML & JavaScript Prior AWS Connect & EC2 experience a significant advantage Escalate and chase known issues internally, following internal Incident Processes Liaising with 3rd parties including service providers Maintaining JIRA ticket queues - Updating and escalating as required CSS knowledge Manage time effectively Web Portals - Building and Troubleshooting Support with managing Freshdesk MS Power Automate / Forms