Nursing Services Manager

PURPOSE OF ROLE

To lead and direct the nursing service in the hospital

RESPONSIBILITIES

Compile, implement and monitor the hospital-specific nursing strategy

Drive and support a culture of quality nursing care and patient safety

Manage resources to ensure optimal operational efficiency

Manage the patient experience

Lead and manage people in the nursing department

Manage key stakeholder relations

EDUCATION: 3 or 4-year Diploma or 4 year Degree in Nursing; Nursing Management qualification

Nursing Education qualification (Advantageous)

EXPERIENCE

At least 5 years professional experience in a tertiary healthcare institution; 2-3 years management experience in a tertiary healthcare institution

Patient Safety management; Infection Prevention and Control management; Nursing Education

REQUIRED JOB SKILLS AND KNOWLEDGE

• Auditing and accreditation processes
• Clinical risk management
• Computer literate (Microsoft Office)
• Continuous improvement and quality assurance methodologies
• Financial management
• Healthcare industry
• Human resource processes including employee relations
• Infection prevention and control
• Management of staff productivity
• Nursing functional knowledge
• Patient complaint management
• Relevant nursing legislation