Permanent - Freight Forwarder Controller - Ekurhuleni

Job Description

Main Purpose of the Job

Responsible to deliver on all operational activities related to Exports, Port Operations and Imports, liaising with services providers, ensuring that all shipments are executed efficiently and cost effectively.

Key Responsibilities:

Operations and Invoicing:

• Execute the logistics processes, to ensure client needs are met in a timeous manner.
• Ensure compliance with the countries customs, shipping regulations, quality requirements and safety procedures.
• Prepare shipping documentation for custom purposes.
• Execute and organise all activities related to the logistics for customers.
• Freight Forwarding in respect of specific transport movements.
• Ensure that all client requirements are met to the service level agreed and proactively communicate any potential issues.
• Provide quick and responsive service.
• Build relationships with the upstream and downstream supply chain, external service providers and clients.
• Ensure that all quality, safety and environment system controls are complied with.
• Update weekly/ monthly reports as required for internal and external reporting.
• Prepare estimates and provide feedback for submission to client.
• Ensure that services provided are in line with the quote provided to the clients.
• Verifying service provider’s invoices.
• Finalise the shipment file, consolidating invoices and accounts reconciliation.
• Submission to Finance for Invoicing

Imports:

• Execute imports processes efficiently
• Check and confirm shipment documentation for correctness for imports (INCO terms; values; Tariff codes etc.)
• Clearance and delivery of shipment in compliance with the countries customs, shipping regulations, quality requirements and safety procedures.
• Prepare estimates and provide feedback for submission to client.
• to ensure timeous execution of operations.
• as required for internal and external reporting

Supplier Relationships and Maintenance:

• Build relationships with suppliers and Freight Forwarders.
• Site visits, accompanied by Supervisor/ Manager to Service Providers especially new and local service providers

Query Resolution:

• Ensure assigned queries are resolved within KPI.
• Effective query resolution, to avoid reoccurrence.

Inherent Requirements

Qualifications, Skills & Attributes:

• Relevant tertiary degree in Logistics, Supply Chain Management, or Industrial Engineering.
• 3 - 5 years working experience in a relative role.
• Strong focus on customer satisfaction
• Excellent interpersonal skills to be able to deal with both service providers and customers
• Good problem solving skills
• Experience in freight forwarding industry
• Broad range of experience gained from supply chain, logistics, transportation and forwarding.
• Good planning, organising and controlling skills
• Good time management, operationally driven and results focused
• Attention to detail
• Experience with Word & Excel
• Working knowledge of SAP