Travel Designer (Inbound)

Well known Inbound DMC based in Sandton is looking for an experienced Travel Designer.

The Travel Designer is responsible for generating and growing sales by securing, costing, and presenting journeys to sales agents accurately, efficiently, and timorously. To be equally invested in the “win” of each booking.  The role requires a strong focus on sales, building relationships with sales agents, and providing exceptional customer service in a highly competitive environment with tight deadlines.  The Travel Designer must have extensive knowledge of Southern and East African destinations, regional logistics, and in-depth supplier knowledge to maximize the mutually beneficial relationship with our AP partners, their lodges/camps, and areas they are located.

The Travel Designer will play a vital role in driving sales, building relationships, and ensuring exceptional customer service in a highly competitive travel industry. Their knowledge, expertise, and strong focus on sales will contribute to the growth and success of our business.

Requirements:

• Matric certificate – with maths (minimum standard grade or above). 
• Tertiary certificate in Travel & Tourism/hospitality is advantageous.
• 4-5 years senior experience in handling customer relationships and developing & promoting product and building journeys in the inbound travel industry.
• In depth knowledge of Southern and East Africa.  
• Personal or educational travel experience is advantageous.
• Knowledge of Mozambique, Mauritius and Seychelles will be an added advantage.
• Computer Literate (Microsoft Office: Outlook, Teams, Excel and Word).
• Working knowledge of TourPlan and WETU or similar booking/operating system.  
• Excellent attention to detail.
• Dynamic, creative, organised and excellent communication skills.
• Thrives under pressure in the fast-paced environment with tight deadlines without compromising accuracy and prioritise demands.
• Ability to problem solve and maintaining high quality output.
• Highly detailed product knowledge – vital for speed in presenting alternatives.
• Strong financial skills, self-starter with high integrity level and ethical conduct.