Admin Assistant Lvl

Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates. The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.

MAIN PURPOSE OF JOB

To contribute to the patient experience in the day clinic by supporting nursing staff in delivery of quality care and providing food and beverage services to patients.KEY RESPONSIBILITY AREAS

• Assist nursing unit staff in the delivery of quality patient care within a team approach
• Contribute to a positive patient experience by providing assistance to nursing unit staff
• Provide general administrative support to the clinic
• Ensure that required stock is utilised efficiently and accurately charged
• Provide a food and beverage service to patients
• Identify and report risks in line with hospital policiesREQUIRED EDUCATION

ESSENTIAL EDUCATION:

Grade 12

DESIRED EDUCATION:

Office Administration Certificate

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE:

Experience in a healthcare environmentREQUIRED JOB SKILLS AND KNOWLEDGE

• Knowledge of Medico-legal risks
• Knowledge of adminstrative tasks
• Literacy in Microsoft Office Tools (Word, Excel, Outlook)
• Reporting and documenting events / tasks
• Understanding and application of telephone etiquette
• Understanding of patient care principles
• Understanding of patient experience aspects
• Understanding of stock control principles
• Application of infection prevention and control principles