Hybrid Technician- Newcastle

Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovating, the Group remains a front-runner in the security solutions market.QUALIFICATIONS & EXPERIENCE: Matric Minimum 3-5 years' experience as an alarm technician Previous programming, wiring, installations and fault-finding experience

MAIN PURPOSE OF JOB:

A Technician at this level is suitably qualified and experienced (to the Company's standard) to install & maintain domestic alarm systems as well as perform on-site programming and testing of such systems. This technician can also perform basic fault finding and install radio communication devices

JOB REQUIREMENTS & OTHER ATTRIBUTES:

Valid driver's licence essential Must be PSIRA registered (Grade C) Knowledge of Listener advantageous Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems Basic Knowledge of CCTV, Intercom systems and access control advantageous Able to work standby as per duty sheet

DUTIES

Conduct service calls / maintenance and repairs of alarms Program alarm panels Complete handovers and quotations Complete invoices and job cards after every service call Complete links up for new clients Re-programme alarm systems when the current alarm was part of a takeover Treat all clients with respect Always ensure neatness and in full uniform Assist with any problems or complaints Ensure the vehicle assigned to you is roadworthy and clean Check and inspect the vehicle thoroughly before leaving the office/hub Ensure the vehicle assigned to you is roadworthy and clean Check and inspect the vehicle thoroughly before leaving the office/hub Report all faults to the Senior Supervisor, Installations Complete daily drive sheets Complete job reports and technical invoices Quote clients on upgrades Conduct vehicle, electrical and ladder inspection checks and give feedback to the manager Complete a stock control check Keep the company vehicle clean and tidy