Retail Store Manager

Salary: Market related

Location: Durban, KZN

Job type : Permanent

Industry: Retail

Reference Number: RDT.C.RSM.29042024

COMPANY DESCRIPTION:

Our client within the Retail sector is looking for a Retail Store Manager to join their team. This position is based in Durban, KZN and will report to the General Manager.

JOB DESCRIPTION:

MAIN DUTIES & RESPONSIBILITIES:

Staff Management:

• Manage the sales staff and customer liaison
• Ensure sales staff are meeting targets and provide training if required
• Brand knowledge and training on stock to staff
• Ensure merchandising standards and polices are maintained in store
• Prepare for stock takes and ensure that stock take is done accurately
• Replenish store stock as required based on company procedures
• Ensure all reports are submitted timelessly
• Ensure all point of sales processes and procedures are working and are followed
• Ensure the RFID system is working as expected
• Report and hardware faults to head office IT to be resolved immediately when discovered there is an issue
• Spot checks to be carried out on stock for accuracy against system and quality of the stock
• Ensure all cash management process and procedures are followed
• Ensure all back-office storerooms are neat and stock is always secure and in sellable condition
• Assist with events
• Ensure staff are always presentable and present as per company roster
• Ensure the store is always secure and safe

Customer Focus:

• Customer liaison / Queries / Stock Requests / Complaints
• Authorising of discounts for customers when required

EDUCATIONAL REQUIREMENTS:

• Grade 12
• Retail related qualification (added advantage)

EXPERIENCE AND SKILLS REQUIRED:

• 3 - 5 Years' experience in a similar role
• Retail store management experience essential
• Pastel Evolution Retail POS essential
• Excel and outlook essential
• RFID system knowledge
• Working with budgets and targets
• Merchandizing experience
• Stock management
• Cash management
• Attention to detail
• Accuracy

POPIA

By Submitting your CV, you confirm that:

1. We may retain your personal information in our database for future matching.
2. We may contact you when suitable opportunities arise.
3. The information you have provided to us is true, correct and up to date.

We endeavour to reply to each and every application, however, should you not hear back from us within 14 days please consider your application unsuccessful.