Collections Team Manager - Urgent Hiring

We are looking for a focused Collections Team Manager to join our exceptional team at Nimble Credit Solutions in Cape Town Western Cape
Growing your career as a Full Time Collections Team Manager is a terrific opportunity to develop exceptional skills.
If you are strong in creativity, creativity and have the right experience for the job, then apply for the position of Collections Team Manager at Nimble Credit Solutions today!

Reporting to: Operations Manager

Job Purpose: To manage the collections, productivity and administrative performance of the Collections Agents against set targets and or to ensure TFC objectives are achieved.

Location: Woodstock, Cape Town

KEY PERFORMANCE AREAS:

Under the management / direction of the Operations Manager, the Team Manager will have the following responsibilities (including but not limited to):

• Management of performance against set targets;
  • Collections
  • Productivity
  • Quality
• Act as point of escalation for queries and complaints
• Ensuring understanding of the business and legislative requirements
• Full staff management
• Reporting
• Any ad-hoc duties

REQUIREMENTS:

• A minimum of 2 years working experience in a Team Management role
• Management experience in a Collections environment is advantageous

• Competent in MS Office at an intermediate level

                  o MS Word

                  o MS Excel

                  o MS Office

SKILLS / KNOWLEDGE / ATTRIBUTES:

• Strong financial skills
• Target driven
• Able to manage conflict
• A proactive team player
• Strong administrative discipline
• Ability to think on your feet and use initiative
• Outstanding communication and interpersonal abilities
• Ability to listen and actively provide feedback
• Strong customer orientation (TCF principles)
• Attention to detail
• Excellent organisational and planning skills
• Willing to learn

REMUNERATION STRUCTURE: 

• A basic salary
• Commission earning potential
• Benefits at the full cost to the Employer;
  • Funeral Cover (at the full cost of the employer)
  • Life Cover (at the full cost of the Employer)
  • Disability Cover (at the full cost of the Employer)
  • Medical Cover (at the full cost of the employer , after successful completion of the probation period)

WORKING HOURS:

Mondays – Fridays: You will be required to work a maximum of 9 hours per day (in the week that you do not work a Saturday) and a maximum of 8 hours per day (in the week that you are working a Saturday) shifted between the times of 07:00 and 20:30 as agreed by management.

Saturdays: You will be required to work a maximum of 6 hours per day on a maximum of 2 Saturdays per month shifted between the times of 08:00 and 14:00 as agreed by management.

NB: This appointment will be made in line with the Nimble Group Employment equity plan.

Benefits of working as a Collections Team Manager in Cape Town Western Cape:

● Company offers great benefits
● Company offers career progression opportunities
● Advantageous package