2 X Service Technician Ambius - Claremont: WC

The effective and efficient supervision including planning, organizing, leading and controlling of the Company Resources.  You will be generally responsible for new installations and atrium management, specialist upgrading, cleaning and running tasks, water feature installation and any other work as directed by your Manager.

KEY WORK OUTPUTS & ACCOUNTABILITIES

• Productivity as per company requirements
• Standards of service as per company requirements.
• Compliance with the Company Health and Safety policy to safeguard the health of your own employees, as well as the public and the environment in general.
• Promotion and enhancement of the Company image in all aspects.

• To be technically competent and fully conversant of the complete range of Ambius.
• To ensure personal contact with your client base in your branch and ensure that they receive good quality service.
• To keep the vehicles under your control, clean and check daily as directed.
• To control the use of all equipment issued to you.  
• To report loss of equipment by breakage or theft. 
• To ensure that equipment is well maintained at all times.
• To keep records as instructed by your Manager.

Plant Replacements

• To ensure correct documentation completed for plant replacements, 
• assess the reason for plant replacement and ensure compliance with prevention of plant replacements.
• Assist/Guide plant replacement operations and ensure that replacements arrive at their destination.

Pots and Preps

• To assist with requirements of pots required/sold by the business which could include the delivery and collection thereof.
• To assist with possible collections of stones, bark, pebbles and plants if required.
• To liaise with the sales consultants on installation requirements.

Installations

• Assist with installations, prep thereof and ensure that the installations arrive at their destination and installed as per schedule. 
• To conduct quality assurance checks as required.

SKILLS and COMPETENCIES

• Good physical health to perform duties outlined above
• Good communication skills (written/verbal/non-verbal)
• Good time management skills to efficiently perform daily duties without supervision
• High standards of personal hygiene / appearance

QUALIFICATIONS & EXPERIENCE

• Matric certificate/Grade 12
• Horticulture Certificate preferred
• People and communication skill

• Previous Customer facing experience

• Valid unendorsed code 08 or 10 with PDP drivers license (Experienced driver 3 years minimum) ESSENTIAL