Account Manager

Job Summary

Account Manager is responsible for driving partnership and business growth with Ingersoll Rand ITS customer accounts in their designated geography. Job scope includes managing continuous relationship with customer to achieve annual sales targets, developing trust and strong partnership with customer to ensure sustainable long-term growth, executing the ITS strategy of providing solution from enquiry generation until resolution to customer queries.

Success will be measured in Sales (Completes & Services) - revenues; bookings and profitability; share of entitlement (SOE), linkage, connectivity rates as well as pro-active customer facing and customer satisfaction activity. Ensuring improvement in customer satisfaction as per the regional and SBU targets.

Responsibilities

• Maximize sales of general line Air products Comp Air portfolio to our current and new customers through relentless sales prospecting activities focused towards the assigned market


• Generating leads through various channels like scouting, web search, leads through campaigning, through service engineers


• Promote IR’s Core value in the marketplace


• Formulate & submit projections based on market conditions and feedback


• Meeting customer to build long lasting relationship and look out for potential business opportunities.

  Basic Qualifications

• Experience in industrial business development, channel sales, or product support in a multi-national organization


• 5 Years’ experience selling Capital Equipment and Aftermarket with a proven track record


• Strong business acumen and relationship-building skills


• Valid Driver’s License 


• Grade 12

• National Diploma/ Bachelors in Sales


• Excellent computer skills including Microsoft Office

Travel & Work Arrangements/Requirements

 The work time will be usually split between the office (20%) and visiting clients (80%) in assigned region on a regular basis.

Key Competencies

Absolute KEY skills needed for role

• Active Listening — giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.


• Ability to Combat Objections – being able to get to know the true prospect’s concerns as soon as possible, avoiding argues and getting defence.


• Financial Acumen – understanding of probability and ROI.


• Presentation skills – comfortable and effective while presenting offerings to different level employees.


• Judgment and Decision Making — capability to define problems, collect data, establish facts, and draw valid conclusions, considering the relative costs and benefits of potential actions to choose the most appropriate one.

What we Offer

Our benefits – (medical aid, pension fund)