Account Manager

We're looking for an Account Manager to own client relationships and internal team coordination at a fast-moving B2B GTM content studio. You will lead weekly client syncs, manage the internal team's weekly deliverables, and serve as the primary point of contact between clients and the production side of the business.

This is a client-facing, coordination-heavy role. You need to communicate with confidence, keep multiple accounts and internal workstreams organized simultaneously, and make sure nothing slips between client expectations and team execution. If you are a strong communicator, highly organized, and comfortable running client meetings and managing a team's weekly output without losing quality or momentum, this role is a strong fit.

Why You'll Want to Join

• You will be paid in USD (bi-monthly: every 15th and 30th)
• Paid Time Off in accordance with company policy
• Observance of Holidays per company guidelines
• 100% remote setup so you can work wherever you're most productive
• This role requires availability during US business hours
• Work inside a results-driven GTM content studio serving venture-backed B2B companies
• High-ownership account management role with direct client access and real impact on retention and delivery quality

What You'll Work On

Client Relationship Management

• Serve as the primary point of contact for a portfolio of B2B client accounts
• Lead weekly client sync calls with confidence, clear agendas, and structured follow-ups
• Manage client expectations around deliverables, timelines, and program performance
• Build strong working relationships with client stakeholders and maintain a high level of client satisfaction
• Surface client feedback, concerns, and opportunities to the internal team proactively

Internal Team Coordination

• Manage the internal team's weekly task list and ensure all deliverables are on track before client deadlines
• Coordinate across content, strategy, and production team members to keep weekly output moving without bottlenecks
• Flag delays, dependencies, or quality issues early and resolve them before they reach the client
• Maintain clear documentation of client requirements, project status, and open action items

Reporting and Communication

• Prepare weekly status updates and program performance summaries for client review
• Translate internal progress into clear, client-friendly communication that builds confidence
• Keep all client records, meeting notes, and deliverable trackers organized and current
• Communicate clearly and professionally in all written and verbal interactions with clients and internal team members

What You Bring

• Proven experience in account management, client success, or project management in a B2B services or agency environment
• Strong spoken and written English communication skills with the confidence to lead client meetings and represent the business professionally
• Highly organized with the ability to manage multiple client accounts and internal workstreams simultaneously without losing track of details
• Comfortable coordinating a team's weekly output and holding people accountable to deadlines
• Proactive communicator who surfaces issues early rather than waiting for problems to escalate
• Self-directed and reliable in a fully remote environment

Nice to Have

• Experience in a content marketing, GTM, or B2B agency environment
• Familiarity with LinkedIn content programs, SEO, or AI search optimization
• Background managing client relationships for venture-backed or high-growth startup clients
• Experience using project management tools such as Notion, Asana, ClickUp, or similar platforms

How to Apply

Please include:

1. Your updated resume
2. A short Loom video (1 to 2 minutes) introducing yourself, describing your account management or client-facing experience, and walking through how you typically prepare for and run a weekly client sync

Only candidates who submit a Loom video will be moved to the next step of the hiring process.

If you are a confident communicator who can keep clients happy and an internal team organized simultaneously, this role gives you the ownership and the direct client access to do your best work.

Application Process Overview

Our comprehensive selection process ensures we find the right fit for both you and our clients:

1. Initial Application - Submit your application and complete our prequalifying questions
2. Video Introduction - Record an video introduction to showcase your communication skills and work experience
3. Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable)
4. Recruitment Interview - Initial screening with our talent team
5. Executive Interview - Meet with senior leadership to discuss role alignment
6. Client Interview - Final interview with the client team you'd be supporting
7. Background & Reference Check - Professional reference verification
8. Job Offer - Successful candidates receive a formal offer to join the team

Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations.

We'll keep you informed throughout the process and provide feedback at each step.