Admin Coordinator and Assistant

This role is a office operational support role central to the seamless behind-the-scenes functioning of the safari business and Safari Essentials merchandise division.

This highly organised and proactive individual supports guest logistics, internal safari administration, office operations, and merchandise stock management — ensuring smooth coordination between safari operations and retail/e-commerce channels.

The role requires exceptional attention to detail, strong communication, and the ability to manage multiple moving parts in a luxury environment.

1. Safari & Office Operations Administration

• Assist with internal guest travel logistics (transfers, flights, tracking systems).
  

• Prepare and organize guest documentation (passports, dietary requirements, special requests).
  

• Maintain accurate calendars, trackers, and workflow systems.
  

• Support office management including logistics, presentation, and maintaining and buying office supplies.
  

• Use Google Workspace, Slack, Asana, and related tools for task management.
  

• Provide general administrative and operational support as required.
  

2. Safari Essentials Administration & Logistics

• Curate and oversee creation of Safari Packs for clients and VIP guests.
  

• Maintain accurate inventory across retail outlets and Shopify.
  

• Monitor stock levels and coordinate reorders proactively.
  

• Conduct weekly retail check-ins to ensure brand standards are upheld.
  

• Coordinate couriers, postage, packaging, and transport logistics.
  

• Assist with stock takes, invoicing, and payment coordination.
  

• Liaise between retail outlets and the internal team.