Administration Head - Group Schemes and Commissions

ADMINISTRATION HEAD – GROUP SCHEMES &
COMMISSIONS SUPERHERO
WANTED!

Permanent | Centurion, Gauteng | Let's make insurance administration
feel like magic!

• Bachelor’s degree in business, Financial
  Administration, or a related Insurance qualification
  
• RE1 certification (Regulatory Examination
  for Key Individuals)
  
• Minimum of 5 years’ experience within the
  insurance sector, with a focus on group schemes, commissions, or related
  administrative functions.
  Proven experience in leadership, team
  management, and policy implementation.
• Strong understanding of insurance
  operations, compliance, and financial administration.
  
• Advanced reporting and analytical skills
  

• Develop, implement, and maintain effective
  systems, procedures and controls for group schemes and commission
  administration.
  
• Ensure accurate and timeous premium
  allocations, commission reconciliation and claim payments in line with policy
  and legislative requirements.
  
• Maintain and regularly update departmental
  policy and procedure manuals.
  
• Conduct internal audits and evaluations to
  ensure operational compliance and identify areas for improvement.
  
• Ensure adherence to all regulatory
  requirements, including FSCA (PPR) principles, Data Protection and Money
  Laundering regulations.
  
• Promote awareness and compliance with the
  Treating Customers Fairly (TCF) principles within the department.
  
• Inspect, amend, and control work processes
  and systems to improve efficiency and accuracy.
  
• Identify opportunities for process
  automation, system enhancements and cost reduction.
  
• Prepare detailed specifications for new
  systems or process changes and test all updates prior to implementation.
  
• Lead continuous improvement initiatives to
  achieve optimal operational efficiency and productivity
  
• Develop and maintain reporting frameworks
  to track departmental performance against set KPIs.
  
• Lead, motivate, and manage the
  departmental team to ensure productivity, accountability and alignment with
  organizational goals.
  
• Conduct regular performance appraisals and
  provide constructive feedback to staff.
  
• Identify training needs and development
  opportunities for both new and existing employees.
  
• Facilitate mentoring and coaching to build
  strong, high -performing teams.
  
• Manage disciplinary and counselling
  processes in line with company policy and labour regulations.
  
• Develop and maintain manpower plans to
  ensure adequate staffing and capability levels within the department.
  

Requirements