Administrative Assistant, Export Documentation, Contract Logistics

Location: Meadowview
Job Posting Title: Administrative Assistant, Export Documentation, Contract Logistics 
Time Type: Full Time

MAIN PURPOSE OF THE ROLE
The main functions are processing of orders and shipping documents and dealing with Freight Forwarders on a regular basis. Answering customer calls quickly and efficiently. Dealing with Client companies on a regular basis. Maintaining the filing system. Liaising with other departments to ensure improved customer service levels. Feedback to customers and clients on a regular basis will be required.

Tertiary Qualification(s)
Matric

Qualification - Advantage

 Additional Computer Skills

Delta II (advantage)
In house Export document system or WMS system
 
Computer Literacy - Basic
 
Electives
Delta II 

Job-related Requirements
Grade 12
Good time management and analytical skills with high levels of attention to detail Good interaction skills
4 – 6 months Logistics and Supply chain industry experience
1 year experience in export processes and issuing export documentation.

Duties and Responsibilities:

Processing orders following the correct procedures
Meeting department KPI’s monthly
Issuing shipping documents for all shipments on export documentation package
Issuing proforma invoices on export documentation package
Handle customer queries timeously and efficiently.
Answering customer calls quickly and efficiently.
Dealing with Client companies on a regular basis.
Maintaining the filing system.
Liaising with other departments to ensure improved customer service levels
Issuing Letter of credit documents
Arranging pre shipment inspections

Additional Job information

Organised and able to plan well
Must be a team player as well as customer service focused
Must be able to work overtime as and when required
Tolerance for stress and the ability to meet deadlines
Accuracy and attention to detail is essential
Must be able to communicate with people at all levels.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.