Agile Internal Product Owner

Responsibilities:

• Interpret and communicate the product vision and strategy for each tool within the organisation across SA and the UK.
  
• Develop and maintain a product roadmap that aligns with the company's goals and objectives.
  
• Identify and define AI capabilities available within the systems, and how they could best be utilised within the organisation.
  

• Serve as the primary point of contact for the supplier, managing communication and addressing any issues or concerns.
  
• Attend regular account meetings and develop a close working relationship with relevant suppliers.
  
• Work closely with additional related third -party suppliers to ensure that product issues and changes are clearly understood and implemented, particularly when integration data is affected.
  

• Closely review technical product release information from the supplier, pro -actively identifying useful functionality which will enhance the business processes.
  
• Work with stakeholders to roll out to test and release functionality to relevant users, accompanied by thorough training.
  

• Collaborate with stakeholders across the business to gather and document detailed product requirements to enhance existing processes via a Change Management framework.
  
• Ensure system issues are raised to the suppliers and that key stakeholders are informed of ongoing issues which may be impacting their business processes.
  

• Maintain and update help materials to ensure users have access to the latest information and guidance.
  
• Roll out training sessions and materials as needed to ensure users are well -equipped to utilise the tool effectively.
  

• Implement PowerBI integration to enhance data visualisation and reporting capabilities.
  
• Design and develop management information (MI) reports to provide insights into resource management and tool usage.
  
• Collaborate with stakeholders to identify key metrics and ensure that reports meet their needs.
  

Requirements

• 5+ years’ experience as a Product Owner or Business Analyst with product knowledge.
  
• Experience managing multiple ERP systems (advantageous).
  
• Proficiency in SAP or similar ERP platforms.
  
• Strong stakeholder management and supplier liaison skills.
  
• Excellent attention to detail and ability to navigate change management processes.
  

Benefits

• Contract Type: This is a full -time, permanent position based in CBD, Cape Town
  
• Work model: Hybrid (3 days on -site, 2 days remote)
  
• Working hours: 09:30 - 17:30
  
• Medical aid and provident contributions​