Analyst, Travel Operations

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To support the efficient day-to-day operations of SB Travel by tracking service performance, coordinating with travel partners, and helping resolve operational issues. The role plays a key part in ensuring that Private & Personal Banking clients receive exceptional service from SB Travel partners through diligent reporting, monitoring, and coordination.

• Business Commerce; Hospitality and Tourism

Experience Required

• 3-4 years experience in a junior analyst, client service, or operations support role.

Behavioural Competencies:

• Articulating Information
• Checking Things
• Documenting Facts
• Examining Information
• Following Procedures
• Interpreting Data
• Meeting Timescales
• Producing Output
• Providing Insights
• Pursuing Goals
• Seizing Opportunities
• Upholding Standards

Technical Competencies:

• Analysing and Interpreting Information
• Data Management 
• Product and Services Knowledge
• Project Management 
• Project Planning
• Project Reporting