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Area Manager
Boksburg
Full-time
Job description
A South African manufacturer of mine safety equipment specializing in proximity detection systems (PDS) and collision prevention systems (CPS). These products help prevent vehicle-to-vehicle and vehicle-to-pedestrian accidents in both underground and surface mining operations. The company also distributes other safety-related technology for the mining industry.
Main Purpose of the Job
The Area Manager is responsible for managing customer relationships by delivering high-quality customer service and overseeing the installation and repair of safety equipment.
This role focuses on business growth through cross-selling to existing customers and generating new business.
The Area Manager will oversee day-to-day operations, coordinate with teams to meet targets, maintain safety standards, ensure compliance, and uphold SLA agreements.
Education, experience and competencies
Matric and National Diploma (Engineering, Operations, or Business Management), Bachelor's Degree (preferred)
5–8 years' experience in operations or field services, with at least 3 years in a leadership or regional management role within mining, manufacturing, or industrial environments
Solid understanding of MHSA, OHSA, Section 21 files, risk assessments, and site compliance
Proven ability to manage multi-site teams, budgets, and performance outcomes
Excellent communication, problem-solving, and stakeholder management skills
Proficient in MS Office (especially Excel) and familiar with ERP or operational systems (e.g., BECS)
Medically fit for site visits and inspections
Valid driver's licence and willingness to travel regionally
Responsibilities
Build, lead, and manage regional operations across multiple mining and industrial sites
Drive customer satisfaction through proactive engagement and consistent service excellence
Conduct regular branch and site audits to ensure compliance with MHSA, OHSA, and company standards
Oversee financial performance, including budgets, cost optimisation, invoicing, and profitability
Maintain compliance with Section 21 files and risk management procedures
Ensure operational efficiency and timely resolution of deviations and non-conformances
Lead, mentor, and develop a regional team of Account Managers and Superintendents
Support business development initiatives and identify new growth opportunities within the region
Ensure accurate and timely submission of operational and financial reports
Promote a culture of safety, accountability, and continuous improvement
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