Area Sales Manager: CSB Regions

Structural Information

Job number:                     10031213

Job title:                             Area Sales Manager: CSB Regions

Job grade:                          M5

Group/ BU:                       CSB

Division:                             CSB Retail

Span of control:               0-5

Reports to:                        Senior Management

Core Description

Responsible for overseeing the sales activities and support all sales channels within a specific geographic territory or area. The key focus is to drive business growth and revenue; adapt sales strategies to fit local market conditions and customer preferences; execute plans to meet or exceed sales targets; cultivate consumer relationships; identify new market opportunities for the company to expand market presence.

Job Responsibilities

Sales Execution:

• Develop and implement effective sales strategies to drive sales growth in the designated area.


• Analyse regional market trends and discover new opportunities for growth and additional revenue streams.


• Identify underperforming areas and develop actions plans to improve sales and market share.


• Manage and expand relationships with key accounts, channel and strategic partners.


• Build and maintain strong, long-lasting customer relationships to foster trust and loyalty.

Operational excellence:

• Recruit, manage, develop, coach and mentor sales teams to achieve sales targets.


• Collaborate with the internal stakeholder (for example, marketing) to plan and execute promotional activities or events.


• Ensure continuous high level customer satisfaction through excellent service and support


• Report on regional sales results and interpreting data to adjust strategies as needed.


• Represent the company at regional industry events and networking functions.


• Ensure key strategic partners uphold Telkom policies, processes and standards, as well as brand protocols at all times. 

Regional demand and insights:

• Provide detailed and accurate regional business insights and opportunities to assist in business planning and decision-making.


• Monitor competition within the assigned region and develop responsive and proactive strategies to remain competitive.


• Facilitate sharing of cross-functional best practices to improve ways of working.  


• Monitor regional performance and provide specific remedial actions/ interventions.

Core Competencies

FUNCTIONAL KNOWLEDGE

Business Acumen; Telkom products and services; Sales Strategies; Sales Channels; Sales Tools; Market Trends

FUNCTIONAL SKILLS

Decision Making; Empowering; Leadership Communication; Motivational Capacity; Relationship Management; Problem Solving

ATTITUDES/ LEADERSHIP COMPETENCIES

Adaptability

Certifications

Education

Experience

Additional Information

Qualifications and Experience:

• Qualifications preferably in a sales/ commercial related field.


• Sales experience, preferably in the Telecommunication industry.

Special Requirements

Physical Requirements

Key Stakeholders

• Strategic partners


• Customer agencies


• Sales operations Commercial partners