Assistant Management Couple

Assistant Management Couple – Luxury Hotel & Spa – Port St. Johns, Eastern Cape

Kendrick Recruitment is seeking a strong Assistant Management Couple to join a well\-established, family\-focused coastal property on the Wild Coast on a 12\-month fixed\-term contract. This hands\-on, service\-driven couple will support the General Managers in the day\-to\-day running of the hotel, ensuring exceptional guest experiences and smooth operational management throughout the contract period.

Salary: Negotiable DOE

Live\-in position

Key Responsibilities:

• Oversee day\-to\-day hotel operations, ensuring exceptional guest experiences

• Support and inspire department teams to maintain high service standards

• Assist in implementing and maintaining efficient operational procedures

• Champion a guest\-centric culture across all areas of the property

• Manage guest feedback and resolve concerns professionally

• Ensure compliance with financial protocols, labour legislation, and administrative requirements

• Work closely with the General Managers to ensure smooth seasonal operations

• Foster a collaborative and inclusive work environment

• Build strong relationships with local suppliers, fishermen, and artisans

Requirements:

• Proven stable work history within the hospitality industry

• A complementary couple with strong experience across F&B management, Front Office/Reservations, and Housekeeping

• Minimum 5 years’ senior hotel or resort management experience

• Strong operational and guest\-focused mindset

• Excellent team leadership and communication skills

• Solid financial and labour legislation knowledge

• Strong administrative and organisational ability

• Hotel school qualification advantageous

• South African citizenship or valid work permits

• Contactable references from previous employers

• Comfortable living and working in a remote coastal location

• Availability to commit to a 12\-month contract period

• Flexibility with working hours, including evenings, weekends, and public holidays

• Hands\-on involvement in the day\-to\-day running of a busy resort environment

• Ability to engage respectfully with a close\-knit rural community and participate in relevant community initiatives

• Professional, adaptable, and positive ambassadors for the property both on and off\-site

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