We're seeking a full -time, external B2B Sales Representative for a 3 -month fixed -term contract. This role is critical for bridging the gap between client acquisition and long -term client satisfaction.
The successful candidate will act as a strategic partner to clients, ensuring they derive maximum value from the organisation’s offerings while driving retention and growth through proactive relationship management. This role is ideal for a professional who balances high -level communication with a solution -oriented approach.
Key Responsibilties:
Strategic Onboarding: Guide new clients through the initial integration process, ensuring a seamless transition and a successful start to their journey.
Relationship Management: Build and nurture enduring partnerships with clients to gain a deep understanding of their specific goals and operational challenges.
Primary Liaison: Act as the central point of contact, ensuring communication remains clear, professional, and effective.
Customer Support & Resolution: Address and resolve client inquiries or concerns promptly, collaborating with internal departments to deliver outcomes that exceed expectations.
Proactive Engagement: Conduct regular check -ins to monitor client progress and identify areas where they can further leverage the organisation’s products or services.
Retention & Growth: Drive measurable results to secure client loyalty while identifying opportunities for cross -selling and upselling that align with client needs.
Requirements
Proven experience as a Sales Representative, Customer Success, Business Development, or a high -level client -facing role.
Proficiency in MS Office & CRM systems.
Exceptional communication and interpersonal abilities.
Demonstrated ability to manage the full client lifecycle from onboarding to retention.
A solution -focused mindset with strong problem -solving capabilities.
Ability to collaborate effectively with internal teams to resolve complex client issues.
Benefits
Contract: 3 -month fixed -term contract, with potential for permanency dependent on performance.
Work model: This is an on -site role, with client visits across the Western Cape.
Benefits: Basic + Commission + fuel allowance + car allowance
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